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2Win! Global Blog

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5 Exec's Weigh In On Securing Renewal & Referral Business with Customer Success Teams

[fa icon="calendar'] 07/18/2019 9:00 AM / by 2Win! posted in customer success

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Now, more than ever, it is imperative that stellar customer service continues long after the ink has dried on the dotted line. In sales, it isn’t abnormal for communication to falter, slow down, or even cease after the deal has been closed.

Ron Kendig, 2Win!’s VP of Consulting, understands that the pace set for sales makes it difficult to be attentive to newly acquired customers. “Let’s face it things move fast in today’s B2B environment. We are often onto the next deal just as the previous is finalized. Don’t underestimate the power of the referral, as a positive reference is still one of the most powerful buyer motivators. Keeping in touch with your customer can be key to developing your customer into a raving fan.”

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5 Sales & Leadership Books That Should Be on Your Bedside Table

[fa icon="calendar'] 08/16/2018 7:44 AM / by 2Win!

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The surest way to keep from growing stagnant in sales is to stock your business bedside table with literature that that exposes you to both the tried and true, as well as the latest research based ideas and techniques from those who’ve proven themselves to be at the top of the game. The list of titles of books on leadership can be overwhelming to say the least, so here are some suggestions of the best of the best to get you started:

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